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Job Opening: Office Manager

Mallory, Baron, Ross & Kindler, one of the country’s most established educational consulting firms, offers a full range of services including elementary and secondary, day and boarding school counseling, college counseling, and therapeutic school counseling for at-risk youth.

The firm has an immediate opening for a full-time Office Manager to organize and support the administrative activities that facilitate the smooth running of our practice with minimal supervision, and whose personality complements our warm, friendly, and professional environment. This is an excellent opportunity for a highly self-motivated individual willing and eager to take on new challenges in a dynamic environment.

Work hours are Monday – Friday from 8am-5pm with competitive salary and benefits. This position is not responsible for leading other administrative staff or subordinates.

HOW TO APPLY:

For further consideration interested candidates should email a cover letter and resume to Karen Kindler at general@mbrkedu.com with “Office Manager Application” as the subject.

JOB DESCRIPTION

Duties of this position include, but are not limited to:

Answering a multi-line phone system
Taking detailed inquiries from prospective, current, and returning clients
Explaining various services our firm provides
Scheduling calls and appointments, and managing the calendars of four consultants
Preparing and filing of client records
Greeting clients, collecting appropriate paperwork and records
Handling high volume of emails from clients and professionals
Liaising with staff, suppliers and clients
Preparing business correspondences, presentations and reports
Managing monthly client billing
Managing payroll
Maintaining and ensuring accuracy of social media and/or website
Administering High School Placement Test (HSPT) and Secondary School Admissions Test (SSAT)
Implementing and maintaining procedures/office administrative systems
Ordering and maintaining inventory all office supplies and furniture
Troubleshooting and being the go-to person for various technical issues as they arise
Ensuring health and safety policies are up to date
Various miscellaneous projects a partner might ask you to do
Other duties may be assigned

DESIRED QUALIFICATIONS:

Prior work experience at either secondary school admissions or college admissions
General knowledge of the admissions process to private schools and/or colleges and universities
Bachelor’s degree

EDUCATION AND EXPERIENCE (REQUIRED):

High school diploma and three years of office manager/administrative assistant experience, or combination of education and relevant experience.

KNOWLEDGE, SKILLS AND ABILITILES (REQUIRED):

REQUIRED SKILLS:

Demonstrated experience with office software including MS Office – Word, Excel, Microsoft One Drive, and QuickBooks
Demonstrated success in prioritizing and following though and completing multiple tasks and projects
Excellent organizational skills and with strong attention to detail
Excellent verbal and written communication skills
Excellent customer service and interpersonal skills
Ability to function independently with minimal supervision
Ability to take initiative and ownership of projects
Ability to routinely and independently exercise sound judgment in making decisions
Team player who is willing to go above and beyond to keep our office running smoothly
Ability to handle highly confidential material and provide a highly professional, courteous and efficient point of contact

PHYSICAL REQUIREMENTS*:

Constantly perform desk-based computer tasks
Frequently sitting
Occasionally stand/walk, reach/work above shoulders, grasp lightly/fine manipulation, grasp forcefully, use a telephone, sort/file paperwork or parts, lift/carry/push/pull objects that weigh up to 10 pounds
Rarely twist/bend/stoop/squat, kneel/crawl

*Consistent with its obligations under the law, the firm will provide reasonable accommodation to any employee with a disability who requires accommodation to perform the essential functions of his or her job.

WORK STANDARDS:

Interpersonal Skills: Demonstrates the ability to work well with Mallory, Baron, Ross & Kindler colleagues and clients, and with external organizations
Promote Culture of Safety: Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned
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